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The Persnickety Co - Privacy Policy

As owners of The Persnickety Co (hereafter referred to as we/our/us) we are committed to safeguarding the privacy of our Facebook Business page (hereafter referred to as FBP) and/or Website (hereafter referred to as Website) and/or Instagram business account (hereafter referred to as IBA) You, as a visitor and/or use of our FBP,Website and/or IBA agree to the following Privacy Policy.

The following Privacy policy informs you of how we collect and process your personal data, including that which you provide by voluntarily “opting in” to receive a free resource, subscribing to our list or newsletter, purchasing a product or service or contacting us via FBP, IBA, Website

 

Personal Information We Collect

 

FBP/IBC/Website provides several opportunities for you, the user, to voluntarily provide us with your personal information in exchange for a free resource, to be added to an email or subscriber list, or to contact us. If you elect to “opt-in” and provide us with your personal information for any of these purposes, we will collect the information you provide, which may contain your name, email address, phone number, address and the text of any message you may send us. We will also process personal information in the form of comments, images, or videos you make or share on our blogs, social media pages, or any other online forum currently available now or in the future. You understand that your decision to provide any information to us in this manner is voluntary and constitutes your clear consent to allow us to collect, process and retain it.

 

If you become a customer, we will collect additional information to carry out and complete the purchase and sale of goods or services you have requested, including but not limited to your name, email address, billing address, credit card or payment information, and any other information necessary to complete the purchase of your chosen product or service.

We will collect and process this data to fulfill our contractual obligation to complete your order and will not retain the information any longer than necessary. We use third party data processors to take and complete payment, and we will not retain nor have access to your card or bank payment information via these third parties.

 

If you are on our email list due to your consent to be added, we may also use this data to send you targeted social media advertisements. To ensure compliance with the CAN-SPAM act, all emails from us will clearly state the sender of the email, as well as provide instructions on how to unsubscribe from our list or contact us with any questions or concerns.

 

We may also collect data about your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics and Facebook Pixels, to obtain statistical data, and improve our services and offerings to you. If we use these technologies, we will use them in compliance with all the policies of these third-party companies. We may receive personal data from third parties including Google, Social media platforms, search engines, PayPal, Stripe, event brite, and other third-party processing companies.

 How We Use Your Information You Provide

We will use the personal information you voluntarily give us to carry out the service or product you requested, including free resources, training, newsletters, periodic promotional emails, and to notify you about any changes to our policies or services.

If you purchase something from us, we will use your billing address and credit card/PayPal information to complete your purchase or purchases only and will not store or share such information on our own data bases. Information sent via a personal message or on Social Media will only be held for the length of time needed to complete and satisfy the completion of that said purchase, this length of time may vary depending on the purchase made. But we commit to not holding information in this manner longer than required.

 How We Store Your Information

By collecting and using your personal data, we are acting as a data controller, meaning we determine what information is collected, how long it is stored, and what the Personal Information will be used for. We utilize a third-party company to act as a data processor, which stores information such as names and email addresses that make up our email list.

While we do our best to protect information we collect, and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to our information through means of tampering and understand that your personal information may be accessed by these unauthorized parties. You agree that we are not responsible for any such actions and acknowledge you will not hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent.

 

Data Retention

 

We will retain the minimum amount of personal information required of you. For as long as you choose to remain on our mailing list, and for any additional Personal Information you share with us as long as it is needed to fulfill the purpose for what it was originally collected, (such as completing a purchase)

If at any point you elect to be removed from our database, your information will be deleted, and no longer retained.

 

You have the right to “unsubscribe” from our mailing list at any time, by clicking the “unsubscribe” button at the bottom of any email we send to you from our list. Should you wish to have access to any information that Ribbonandthread has about you, correct or edit any information, or unsubscribe from our email list, and/or remove delete your information from our database, you can do so by reaching out to us at:

 

 

 

The Persnickety Co

Heath Farm

The Heath

Glossop

SK13 7QF

sales@persnicketyco.co.uk

 

Updated May 2018