Returns at The Persnickety Co are as simple as we could possibly make them. We accept returns on many Persnickety Co unwanted goods (excluding Personalised items and/or Perishable Goods), however details about each product is available on our website to make sure you are purchasing the perfect products for you ahead of the goods being dispatched. However, if you do wish to return your order to us, please follow the below steps.
1. E-mail email@example.com to notify us with your request to return a product(s).
On receiving your e-mail a member of the team will send you a returns label (printer required).
2. Re-pack the product(s) you are returning into the original packaging or alternative waterproof packaging. Leave a note inside the parcel to let us know the reason for the return and place your returns label on the front of the package.
3. Take your parcel to Royal Mail and make sure to get a proof of delivery receipt (some times things do get lost in the post).
Please note: Returns labels cost us £2.99 (the same as our Delivery cost), therefore refunds on any unwanted products won't get the original delivery fee refunded.